From client to great new friend!

After the sudden death of our beloved elderly father, my brother and I became joint heirs of his home of forty years. Our family loved the beautiful house he had shared with our late mother, but we could not keep it. I offered to interview real estate agents and prepare the house for sale. Coldwell Banker attracted my notice because of its fine national reputation and many listings in the Pittsburgh area.

Gwen Wright received my call at Coldwell Banker. Her warm, attentive voice inspired confidence. She understood our family’s grief, as well as the complicated work I faced to vacate the home. Although I interviewed other agents, our family agreed that Gwen outshone them all. She brought a keen eye, abundant practical advice, superlative ethics, and a thorough knowledge of the market and selling process.

Gwen’s special training as a Seniors Real Estate Specialist (SRES) gave us additional commitment and insight. She understands the predicaments faced by out-of-state heirs like us. Gwen helped us identify a home appraiser and contractors, and even met and oversaw them when we could not be in town.

I needed to sort through generations’ worth of possessions to find sensitive documents and items we wanted to keep: a rocking chair that has comforted our family’s babies since the 1800s, wedding bands, irreplaceable photos, childhood art, etc. For this reason, our family hoped to avoid listing the property on the MLS if possible. Gwen worked hard to prepare an exclusive listing and notify other agents about the home. Her effort paid off: Gwen showed the property for one day, and brought us an offer well above the asking price. (Other offers and nibbles came our way, but we did not need them.)

From the time we signed the contract, until the date of closing, Gwen worked smoothly and beautifully with the buyers and our family. Through Gwen, the buyers even communicated that their family loved the home. Although this gesture was not required, it comforted me. It turned my sadness about emptying the house into satisfaction: I was preparing this treasured place for a happy future.

I offer Gwen Wright my very highest recommendation.

Amy B.